UK Broadband Comparisons - 5 Top Tips
UK broadband customers are seeking better deals. Research in recent weeks suggest that up to 25% of UK broadband users have changed their broadband ISP in the past year.
Top reasons for changing broadband provider include:
- Download Speeds are Better Elsewhere
- Better Pricing With Competitive broadband ISPs
- Customer support hasn't been good
- Faster ADSL, ADSL 2+ and UK cable broadband services are being offered elsewhere
- Moving house / office can mean new broadband options are available
UK broadband service providers must constantly keep alert and quickly respond to competitor's offerings. With many providers offering monthly contracts - it makes it easier for customers to up and move when a better deal comes along.
Comparing UK Broadband Providers - 5 Top Tips
1. Read the Latest Broadband News. Read the latest broadband news. Decent news sites such as Broadbandzilla, round-up the latest news from multiple sources.
Why read the latest news? Several reasons. You get to know the very latest offers and broadband deals available to the UK market. You get to know of UK ISPs future plans - for example, what download speeds and features the ISP will be offering in a few months time.
You also get to know of any customer complaint issues. If a company is having a real stinker of a time, the top broadband news sites get word of it, and post the news on their sites.
2. Ask Friends / Colleagues For Their Opinion. Ask friends and colleagues who they use for their Internet broadband service.
3. Use Broadband Comparison Sites. Have a look at broadband comparison Web sites. You can get an idea of what's available. Do note, that most comparison sites feature the top providers only. You usually get the best value for money with the top providers, so this isn't too much of an issue.
4. Read The Fine Print. Always read the fine print before signing up to any broadband service. When making broadband comparisons, read the fine print of each ISP - make sure you know what you are really signing up to. Reading their FAQ and service agreements / user policies is essential.
Hidden gotchas include cancellation fees, introductory prices that last only a month or two, free broadband equipment which is only free for you to lease [IE You must send it back to them if you leave their service), hidden set-up fees, cancellation fees, lengthy cancellation notice periods, bandwidth overage charges - these are just some of things you have to watch for.
5. Compare Overall Price and Contract Length. Many UK broadband providers entice you in to their service with cheap introductory price offers. Most of these only last for a few months - the price then reverts to the standard - and more expensive price.
If you sign up for a 12 month service, it could well be that over that 12 month period, you will in fact be paying more than competitor services.
The key price calculation: Calculate the Total Cost of Joining Their Broadband Service - AND take into account any costs of leaving their broadband service, should you choose to leave. Must you pay a cancellation fee? Is the broadband equipment really yours to keep? Or must you send it back to them? What are the set-up / connection fees?
So there you have it - 5 top tips for making you make fair UK broadband comparisons. Do your research, calculate the total costs, compare deals, and you'll be well on your way to making an informed buying decision.
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Andy James is the editor of Broadband Zilla - The UK's essential broadband comparison and news resource. Read the informative UK Broadband Guide and get the Latest Broadband News.
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